FAQ’s
Our Meat
Where does your meat come from?
All of our red meat come from the farms of Inverurie, Aberdeenshire. As we are a Scottish butcher, we always source our red meat from local Scottish farms.
Is your meat British?
We aim to provide our customers with the finest quality of meat which is why all of our red meat is sourced only from Scotland.
Is your meat grass fed or grain fed?
The cows of Aberdeenshire are all grass fed all year round. During the winter, the cattle are fed forage from bales which is hay made from grass.
Where does your chicken come from?
Our chicken comes from quality sourced farms from within the UK and EU.
What is grade A chicken?
Grade A chicken is the highest quality of chicken available. It means that the poultry has been inspected and is virtually free from any defects such as bruises, discolouration’s and feathers. All our chicken products are free range Grade A.
Is your meat Halal?
No – none of our meat is permissible under Islamic Law.
Delivery
Do you deliver to England?
Yes we do. We deliver to most of the UK with our next day delivery service. There are however, certain postcodes that we do not deliver to for logistical reasons. These postcodes are:
AB30, 33-38, 42-45, 53-56. DD8,9. GY9,10. IM1-9, 86, 87,99. IV21-28, 41-45, 52,54. PA20, 35-38, 40.
PH30-41, 49, 50. TR21-25. KW1-3, 5-15
HS1-9. IV46-49, 51, 55, 56. PA41-49, 60-78, 80. KW16
KA27,28. PH42-44. KW17. ZE1-3
Why do you not deliver to my area?
Our packs are delivered overnight by our nationwide delivery partner. We specifically only deliver overnight due to the perishable nature of the products and to ensure your meat is as fresh as can be. Some areas of the UK are too remote and this delivery method cannot be accomplished within our chosen timescales.
What days do you deliver?
We deliver on Tuesdays, Wednesdays, Thursdays and Fridays. Your meat is cut and packed the day before your chosen delivery date, then shipped overnight to arrive with you the following day.
Can you deliver on a Saturday?
It is possible for a delivery to be made on a Saturday however there will be an added cost. If you would like your delivery to be at the weekend then please contact our team at speaktothebutcher@macdonaldbutchers.co.uk and we’ll give you a quote.
When will my delivery be made?
Our delivery partner will send you a text message with a 2-hour window on the day of delivery. If you have special requirements, then we must be notified of this when you purchase your order.
What happens if l am not going to be home at the time of delivery?
It is imperative that you are either present at the time of delivery, have a representative present at the time of delivery or have provided our customer service team with any special instructions for delivery. Failure to do so my result in the goods being returned back to our depot.
